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It was an obvious step for Carson to join Check A Trade when we found out about them, we were already seeking feedback from our customers anyway so why not let others see the results. We are proud to have been members for over two years now. From a possible maximum score of 10 we currently average 9.7 worked out across six performance areas. This is a respectable result but rest assured we will not become complacent. We will continue to work hard to maintain this position and seek improvements where we can. Please click on the Checkatrade logo below to visit Carsons results page. |
For many years now Carsons have actively carried out customer surveys. Initial feelings of nervousness about asking people what they thought of us were pleasantly replaced by growing confidence as we discovered that customers thought well of us and liked doing business with us. Using the feedback we turned our attention to those areas where improvements were possible and gave our team incentives to do better. This over the years resulted in positive progress in quality of work and customer service that is now built-in, we do not now know, recognise or accept any other way of working. |
There are certain things in life upon which you can rely…Death & Taxes And now on the bright side there's Carsons Quality and Service! |
These three are inextricably linked. change one and the other two must also change. |
Remember something may be cheaper but it will almost always be inferior. |
We are Friendly |
We aim to Enjoy our work and interact with customers and colleagues in an Amiable way. |
who are Honest |
Calm Professionals |
Reliable & |
Trustworthy |
Are You A Carsons Customer? Answer the questions to find out |
1/ Do you like jobs done properly without shortcuts & with good attention to detail & quality? 2/ Do you want to enjoy your purchase now & for many years to come? 3/ Do you want to use a team who have been around for over 22 year & who will come back to assist you in the unlikely event of any problems? 4/Will you base your purchasing decision soley on the lowest price? |
3 x Yes 1 x No = A Carsons Customer! |